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Watch Video about D2L & SNHU Meet the Challenges of Growth Together
In 2017, after a year of consultation and design planning, the ed-tech company D2L and Southern New Hampshire University became partners on a project to implement Brightspace, the D2L-created advanced learning management system (LMS).
The partners faced two major logistical challenges: How could they replace the former LMS and install Brightspace without disrupting faculty and students mid-semester? And how to get the new system integrated with the student information system and made fully functional across campuses in a record amount of time?
For D2L, there was another consideration: How to roll out to major stakeholders a flexible LMS that allows for ongoing growth at a large, global institution that features several different learning modules — and do it all within a mere 86 days?
Digital experts from D2L make their first contact with Southern New Hampshire University representatives.
D2L is invited to the SNHU campus in Manchester.
The company delivers its plan to help SNHU overcome the “pain points” of its old system, including within Brightspace’s grading rubric.
D2L enters scope-of-work consulting agreement with SNHU for preliminary implementation and transition planning.
SNHU signs a contract to purchase Brightspace as its LMS.
July 6: The Race Begins
Ultimately, D2L and SNHU aim to connect a significant number of all stakeholders — faculty, advisers, staff, and graduate online students — online within 86 workdays. That means the job will have to be completed in fewer than four months total. The partners and their change-management teams spend one month on architecture, design, and implementation planning,. They also create governance and support groups, a timeline, and build several dozen Brightspace training courses.
The first phase of Brightspace installation begins, with an initial goal of getting 17,000 graduate students at SNHU’s original online campus plugged into the new system.
An internal non-production pilot of the Brightspace program is introduced with full IPSIS integrations from the Student Information System into Brightspace.
At the 86-day milestone, teachers in the graduate program receive access. SNHU shifts LMS upgrades from once every two to five years (per the terms of its previous LMS vendor) to once a month with Brightspace’s monthly continuous delivery cycle.
With the timeline met, the work continues to reach the remaining stakeholders. Graduate online students receive access.
New term and classes start. Brightspace is nearly in full use.
Class assignments and discussion posts are available for access.
Teacher grading system is made available. By this point, Brightspace has incorporated or created 2,780 course offerings and sections, has 25,500 users, has facilitated 25,560 enrollments, and processed 72,000 university records. Brightspace has been made widely available on campus, the 86-day timeframe and continuing work are done — without any major disruptions to learning.
An additional 3,500-plus courses are plugged into Brightspace and upgraded, and are available to online faculty for the upcoming undergraduate term.
Providing this level of service to students is highly important to SNHU's business.
Many vendors can't handle the number of enrolments that SNHU is taking on. And it's going to grow.
– Gerry Fulbrook, AVP of Academic Technologies (ITS), Southern New Hampshire University
D2L is an education partner that is willing to help develop the tools SNHU needs now, and for the future.
– Gerry Fulbrook, AVP of Academic Technologies, Southern New Hampshire University
We went from nothing to everything in record time. We wouldn’t have succeeded without D2L. D2L is an education partner that is willing to help develop the tools SNHU needs now, and for the future.
– Gerry Fulbrook, AVP of Academic Technologies (ITS), Southern New Hampshire University
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