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Customer Success and Technical Support

Accomplish Your Goals with Intuitive and Personalized Support

Ensure your success continues with a partner and support team that helps you stay on track every step of the way.

Get the most out of D2L Brightspace

Once you’re up and running, our customer success and support teams jump in to help you reach your goals. Your priorities become our priorities:
We work as an extension of your team, safeguarding you from roadblocks and barriers.

Customer Success

  • We help bring your strategic vision to life and empower your team to make it happen.
  • Our Customer Success Managers and coaches are your trusted advisors dedicated to helping you succeed.
  • With regular touchpoints, meetings and quarterly business reviews, you’re never on your own.
  • Drive adoption, increase retention, measure achievement and build a sustainable long-term strategy to achieve your goals.

Customer Support

  • Our customer support experts will make sure you get the Brightspace help you need, when you need it—day or night.
  • Save time and money with our flexible and accessible support options personalized to fit your needs.
  • Give your administrators, learners and everyone in between the support they need from highly trained professionals.
  • From content recovery to login support and technical glitches, we’re here to help.

Learn More About Admin Support
Learn More About End User Support

Premium Services

Need to move a little faster? Extend your team with Brightspace experts and get more hands-on help managing your day-to-day Brightspace administration, white-glove technical services, data analysis and more.

Every journey starts with a first step. Let’s take it together